Verilink PRISM 3101 (34-00212) Product Manual Manual do Utilizador descarregar pdf (Página 9)

General 1-5PRISM 3111/3112

When calling TxPORT for an RMA, please have the follow-

ing information available.

• Model number and serial number for each unit.

• Reason for return and symptoms of problem.

• Warranty status (if known).

• Purchase order number to cover charges for out-of-warranty

items.

• Name and phone number of person we can contact if we

have questions about the unit(s).

• Mode of shipment required (second-day air is the normal

mode of shipment for all returned material unless otherwise

specified).

Units being returned to TxPORT should be sent to the fol-

lowing address:

TxPORT

127 Jetplex Circle

Madison, Alabama 35758

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Verilink PRISM 3101 (34-00212) Product Manual Manual do Utilizador Página 9